Payment Policy
joyzooiy adopts mainstream commercial-grade payment technologies to shield your financial transactions and block unauthorized access risks when you shop for building-block toys.
Secure Checkout Process All payment-related information is transferred over fully encrypted channels. Transaction handling is completed by Shopify and reputable payment gateways displayed on the checkout page. joyzooiy will not obtain, view, or save your full card number together with the CVV security code at any stage.
Payment Authorization Procedure Your bank or card-issuing organization may run regular verification checks, including address matching, security code validation, or multi-factor authentication. A temporary authorization hold might appear on your account before the actual payment is finalized. The time taken to lift such holds falls completely under the control of your payment service provider.
Anti-Fraud Measures For the benefit of shoppers and platform security, every order will go through standard risk assessment against abnormal billing details and transaction patterns. Where there are reasonable safety concerns, we may ask for supplementary identity confirmation, reject a payment, or terminate an order.
User Safety Tips & Support We advise you to place orders on reliable devices under secure internet environments and keep your account login information confidential. Get in touch with your financial provider immediately should you spot any suspicious unapproved charges. For any payment-related questions about your building-block toy order, feel free to email service@joyzooiy.com.
Corporate & Customer Support Information This website is owned and operated by Dongying Lihao Information Technology Co., Ltd.
Legal Company Name: Dongying Lihao Information Technology Co., Ltd.
Brand Name: joyzooiy
Business Address: Room 716, Building 1, No.58 Fuqian Street, Development Zone, Dongying City, Shandong Province, China
Customer Support Email: service@joyzooiy.com
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC+8)